Services - KORO

Philosophy and Commitment

As experts in intelligent bag-making solutions, KORO consistently upholds a 'customer-first' service philosophy. We not only meet your needs with high-quality products but are also dedicated to infusing 'KORO Quality' into every service touchpoint, safeguarding your production operations.

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24-Hour Rapid Response

We will contact the customer within 24 hours of the submission of an after-sales request to provide a solution.

Genuine Parts Supply

All spare parts are genuine OEM products, kept in stock and available for shipment within 24 hours for urgent orders.

Service Overview

KORO's highly trained service team will provide you with free remote equipment diagnostics or quickly dispatch experienced engineers to provide on-site support.

24/7 Service, 360 Days a Year

Contact the supervisor capable of rapidly conveying knowledge.

Through remote diagnostics or follow-up by technicians

Problem Analysis of the Solution

Systematic Training Solutions

Whether involving basic equipment operation and parameter adjustment, or complex maintenance inspections and electromechanical servicing, our training programs are designed to meet all the technical requirements of your production line. To ensure you can fully leverage your KORO equipment, we offer modular training programs tailored to various roles.